Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business
Develop an understanding of department/customer’s needs and take actions to ensure that such needs are met
Establish task priorities, scheduling and tracking work assignments
Maintain and develop positive business relationship with a customer’s key personnel involved in or directly relevant to a logistics activity
Protect and control propriety materials
Co-ordinate and facilitate cross training within the customer service department
Oversee and ensure proper tracking and tracing of shipment; Take incoming phone calls and respond to issues quickly and accurately
Must have a good computer data entry skills, word, excel and Microsoft office
Hyderabad
2 + Years